What You Should Expect From Your Turlock Plumber Company
Some people believe that one plumbing company is the same as any other. The truth is that there are several factors that will make one plumber better than the other. Below are some of the aspects you should consider about the plumbing service you hire before you allow them to begin the work.
First Impression and Professionalism
When you make that first call to the plumber you have chosen, be sure it is a good first impression that they leave with you. Many times that first contact person sets the tone for the entire company standard. So, if you are greeted by a friendly, courteous and helpful professional, chances are the contractor that is sent out to your home will be the same. If you are greeted by a rushed, uninformed and rude person from the start, it may not mean that you are guaranteed the same when it comes to the contractor sent to your home, but the chances are much better for that happening.
If you can check out the company trucks or Vans, if you are unable to inspect them yourself then ask a few questions. You are mainly concerned with organization and stocking. If you are being charged per hour you want to ensure that the contractor that shows up not only has the parts you need stocked in his van but that it is neatly organized and he can quickly find them. A neat and well organized stocked van will often times prove that the plumbing company such as Preferred Plumbing & Drain is a professional company that will provide quality service.
Experience and Expertise
Depending on the job you need completed, you may need a plumber that offers a certain level of experience or expertise. Of course for the small jobs such a replacing a water heater or fixing a leaking faucet there is little need for years or experience, but for larger ones such as sewer work, foundation issues or remodels you will want a plumber like Preferred Plumbing & Drain that can offer you years of valuable experience as well as expertise in various areas. You should ask to see a portfolio of recent work from the plumbing service if there is not one available on their website. Ask for references and follow up, do not just assume that since they gave you the reference that they are good ones. You can also check with the Better Business Bureau to ensure there are no complaints against the company and check with your state for certification requirements and find out if the company and its plumbers are certified and licensed.
The quality of materials used by the plumber you choose will often dictate the quality of service you will receive. Companies that use inferior parts or materials often are not concerned with the job as much as they are getting paid. Think about it this way, if you are going to pay less for inferior parts such as PVC then you may save money now but in the long run you will find that more damage could occur, parts or materials will fail and you will end up calling the plumber back out to your home again and again.
Some companies will offer the highest priced materials on the market thinking they are the best solution to your issue. The fact is, in addition to copper there are several types of piping made from various materials that will offer the same benefit and still help keep the cost down.
Anytime you hire a contractor to come into your home or office you have to protect yourself against liability. Ask your plumber if they have insurance coverage and ensure it is sufficient for any damage, accidents or injuries that may occur on your property while the work is being completed. If for any reason the plumber refuses to show you a copy of their insurance coverage then you should move on, in most cases it means they do not have an active policy on file. The state requires any contractor to carry insurance to protect their selves as well as their clients, but that does not mean they all abide by that law. In order to properly protect your home and your assets always obtain a copy of the insurance policy up front. Even if you are having a small job completed such as a dishwasher installed, you want coverage to handle accidents that involve bodily injury due to slips, falls or cuts as well as ones that will protect your appliances, your home and its contents.
Warranty work should never be overlooked when dealing with any type of contractor. Your plumbing company should have a well detailed and easy to understand warranty policy that you can obtain a copy of. You should always ask questions if you have any before just assuming that the warranty will cover any parts or labor that is used in your job.
When asking about warranties, ask if warranty work is a top priority or if it is placed on the backlog along with everyone else. This can be a key component to your decision on working with the company if they do not prioritize warranty work and a pipe busts you will need someone out there right away, not 2 to 3 days from when it happened. If warranty work is not prioritized properly you could end up having to find another plumber to come out and handle the emergency and of course they will charge you full price.
When it comes to finding the perfect plumbing company just use your instincts on how they sound, how they treat you and what they look like. Do not choose the plumber solely based on price, ensure that quality and service are at the top of the list and then start comparing rates between those top companies.